Our Team

 

Denise joined NTDSS in 2019 as Service Manager. Denise is responsible for leading and overseeing the delivery of NTDSS services. She works closely with service users, families, staff, healthcare professionals and stakeholders to ensure that the people we support receive high-quality, person-centred services that promote independence, dignity and choice.

With responsibility for the day-to-day management and development of our services, Denise oversees service planning, staff support and supervision, quality assurance, regulatory compliance, and service development. She is committed to maintaining the highest standards of care and ensuring that services remain responsive to the needs and goals of each individual.

Denise also plays a key role in staff training and development, strategic planning, service improvement, and fostering strong partnerships within the community and healthcare sector.

Her focus is on creating a service that is safe, supportive, inclusive and empowering, enabling people to live independently and participate fully in their communities.

Denise’s Key Responsibilities:

• Leading and managing the day-to-day operation of the service
• Supporting and supervising staff teams
• Ensuring high standards of quality, safety and governance
• Working collaboratively with service users, families and healthcare professionals
• Promoting continuous service improvement and development
• Ensuring compliance with data protection, health and safety, and regulatory requirements
• Building positive relationships with funders, stakeholders and community partners
• Supporting the long-term growth and sustainability of the organisation

 

“My role is to ensure that every person accessing our service receives the support they need to live independently, achieve their goals and enjoy the best possible quality of life.”

 

Teresa Murphy joined NTDSS in January 2011 and is often the first friendly voice people hear when they contact our office.
As Clerical Officer, Teresa plays a central role in the day-to-day running of the organisation. She welcomes enquiries from service users, family members, Personal Assistants and members of the public, providing information and directing people to the appropriate member of staff. Teresa also supports the management team with administration, correspondence, scheduling and office coordination, helping to ensure that services run smoothly and efficiently.
With many years of experience in NTDSS, Teresa is a valued member of the team and a familiar point of contact for those accessing our services.

Key Responsibilities
• First point of contact for telephone, email and office enquiries.
• Providing administrative support to the management team.
• Coordinating staff leave and holiday cover arrangements.
• Managing correspondence and maintaining records.
• Supporting the day-to-day operation of NTDSS services.

Ann Ryan has been part of NTDSS since November 2001 and was among the founding staff members who helped establish and grow the organisation from its earliest days.

Over more than two decades, Ann has played a key role in supporting the development of NTDSS and ensuring the organisation operates effectively and sustainably. Working closely with the Manager and Board of Directors, she oversees the financial, administrative and human resource functions of the service, helping to ensure that NTDSS continues to deliver high-quality, person-centred supports to people with disabilities throughout North Tipperary.

Ann’s extensive knowledge of the organisation, attention to detail and commitment to good governance make her an invaluable member of the team. She plays an important role behind the scenes, supporting the efficient operation of the service and ensuring compliance with financial, regulatory and employment requirements.

 

Key Responsibilities

• Overseeing the financial and administrative functions of the organisation.
• Managing payroll, accounts and financial reporting.
• Supporting human resource and personnel administration.
• Ensuring compliance with legal, financial and regulatory requirements.
• Supporting the Manager and Board in the effective governance of NTDSS.
• Maintaining robust administrative and financial systems and procedures.

Margaret Griffin joined NTDSS as Advocacy & Communications Officer in September 2025.

Margaret is responsible for promoting the work, values and objectives of NTDSS through effective communication, awareness raising and community engagement. She manages the organisation’s website, social media platforms and communications materials, ensuring that information is accessible, relevant and reflective of the people and services that make up NTDSS.

As part of her role, Margaret promotes disability rights, inclusion and a human rights-based approach, helping to raise awareness of issues affecting people with disabilities and encouraging participation within the wider community. She works closely with staff and external stakeholders to highlight the achievements of service users, promote organisational initiatives and support the development of positive relationships across the disability sector.

Key Responsibilities

• Managing the NTDSS website and social media platforms.
• Developing and sharing accessible communications and promotional materials.
• Promoting disability rights, inclusion and awareness.
• Supporting community engagement and partnership development.
• Raising awareness of NTDSS services, activities and achievements.
• Assisting with organisational communications, and reports.
• Supporting advocacy and rights-based initiatives at an organisational level.

Vicky Delaney joined NTDSS in March 2025 as Compliance Officer.

Vicky plays a key role in supporting good governance, quality assurance and continuous improvement across the organisation. She is responsible for overseeing the review, development and implementation of organisational policies and procedures, ensuring they remain up to date, effective and aligned with best practice.

Working closely with management and staff, Vicky monitors changes in legislation, regulatory requirements and sector guidance, helping NTDSS to maintain compliance with relevant standards and obligations. Her role supports the organisation in delivering safe, high-quality, person-centred services while promoting accountability, transparency and continuous improvement.

Key Responsibilities

• Overseeing the review, development and implementation of organisational policies and procedures.
• Monitoring legislative, regulatory and sector developments relevant to disability services.
• Supporting compliance with HSE, HIQA and other applicable standards and requirements.
• Promoting good governance and quality assurance practices across the organisation.
• Supporting continuous improvement initiatives and organisational development.
• Assisting with audits, reviews and compliance monitoring activities.
• Helping to ensure the delivery of safe, effective and person-centred services.